Troubleshooting FrameMaker issues

Occasionally there might be issues with the source documents you are using. Below is a list linking to the wiki solutions website that will help you troubleshoot each one:

Issue

For more information, see...

If you are trying to use smart quotes

Character Mapping in mapentrysets.xml

If you are trying to turn off auto-hyphenation

Turning off Auto-hyphenation

If you are using autonumbering in anchored frames

Autonumbered Paragraphs

If you receive a "Cannot Duplicate Document" upon generation

Cannot Duplicate Document

If you receive a "Cannot Initialize API" message opening FrameMaker

Cannot Initialize API

If you are working with Change Bars

Change Bars

If you receive the "Error Communicating with FrameMaker" message upon generating

Error Communicating with FrameMaker

If you are not seeing your filename Markers in ePublisher

Filename markers are not working

If you are seeing unwanted files in the temp directory upon generating

Files being created in Temp directory

If you are trying to use an image as a bullet

Using an image and text together as a paragraph bullet

If you are trying to import an XLS file into FrameMaker

Problems with Imported Excel files

If you are trying to link to an external PDF

Creating links outside of project structure

If you are using multiple TOC files in FrameMaker

FrameMaker books with multiple TOC, Index, or Front-matter files

If your title page material is not ordered properly

Title page material not ordered properly

If you are having unexpected paragraph ordering with multiple text flows

FrameMaker paragraphs in different text flows have unexpected order in HTML

If you are wanting to turn unbulleted text to bulleted text in the output

How do I turn regular FrameMaker text into bulleted text in my output?

If you are working with structured content in text-boxes

Structured Elements in Text Boxes

If you notice that some paragraphs in your output are formatting differently than others bearing the same style name

Unexpected changes in font size or other formatting for certain paragraphs

If you notice a few lines of code that are very small at the end of the HTML page from the FM document,

Unexpected Code from FrameMaker plugin

Last modified date: 08/17/2026